We diagnose first
Before proposing a solution, we understand your business, constraints, and what you've already tried. We map the real problem, not the symptom that hit the ticket.
// 01 · Diagnosis before code.
Projectsdon'tfailinthecode.
- Banking
- Retail
- Healthcare
- Streaming
- Education
- Architecture
// 02 · The real cost
They fail in what the commit doesn't see.
Teams inheriting code without context. On-call rotations nobody wants. Migrations no one knows how to roll back. Technical debt is the cheap part.
That's why we look first:
// 03 · Method
How we work.
Fair size. Clear plan. Honest cost.
We build with you
We're a team in plain sight. We work as your extended team: visible, accessible, teaching as we go. Your team grows with ours.
We stay until your team flies on its own
We stay operating alongside you until your team can sustain it. When you no longer need us, that's our best reference.
// 04 · Core capabilities
What we deliver.
Senior technical team capabilities without the burden of full-time hiring. Every client is different — we shape the scope with you.
Backend & Architecture
Services, APIs and event-driven systems (pub/sub with transactional outbox, event sourcing where it fits) that scale with your business. Modular monolith when it works, microservices when it doesn't. No dogma.
SRE & Platform Engineering
SLIs defined per user journey, error budgets as release gates, golden paths so the team ships without tickets, sustainable on-call rotations with blameless postmortems. We bring to your team what we learned operating platforms for global companies and LATAM banking.
Applied AI
Agents with tool use, retrieval, and continuous evaluation for cases where AI decides or assists, not where it executes unsupervised. We refine ours first before proposing yours.
// 05 · Process
How we execute.
Five steps. We start by understanding.
- 01Discover
- 02Define
- 03Build
- 04Operate
- 05Evolve
Discover
2-3 weeks of discovery with a written deliverable: findings, risks, and a milestone plan. The only phase we quote before starting.
2-3 weeks of discovery with a written deliverable: findings, risks, and a milestone plan. The only phase we quote before starting.
We agree on scope, plan, and an honest cost. If what you're asking for isn't right for you, we say so before starting.
Short iterations with verifiable deliveries. Your team participates — they don't just receive.
We run production with you or teach your team to: SLOs, observability, on-call rotations where it applies. Everything in plain sight: dashboards, runbooks, decisions.
If something changes, we recalibrate. At close, we exit cleanly — no technical lock-in, no operational dependency.
// 06 · Evidence
Where we prove it.
Five projects. Five industries. Names withheld under NDA.
Vertical B2B SaaS · LATAM
From technical chaos to a milestone roadmap
Multi-year partnership
Challenge
Systems grown without order, shifting priorities, no clarity on what to build first.
Approach
Open-ended discovery. Consolidation into a modular monolith with clear seams to extract services when the business justifies it. Milestone roadmap. Derivative products the client now sells to their own base.
Impact
Today they operate with their own on-call, no vendor lock-in. Derivative products active in their customer base. Technical capacity no longer dependent on an external vendor.
Specialized retail / e-commerce · LATAM
Technical layer operated as their own platform team
Operational partnership · active
Challenge
Vertical retail of automotive parts in LATAM. The client wanted to focus 100% on sales, marketing and customer service. They needed a partner to run the entire technical layer as if it were their own team, without dragging them into infra decisions.
Approach
Tech-only partnership: we run platform, integrations (gateway, inventory), deployments and observability. Agreed SLA, monthly scheduled maintenance windows, joint roadmap. They handle product and commercial; we handle code and operations.
Impact
Client freed from technical complexity. No incidents escalating to founders in recent months. Replicable model for further partnerships of the same profile.
LATAM central bank
SWIFT messaging hub for critical processes
In production · phased rollout
Challenge
Integrate FIN/MT flows with critical internal processes, with auditable observability and validation rules.
Approach
Event-driven messaging hub with MT/MX translators, declarative rule-based validation (schematron + a DSL the bank's team can extend), and an operational console. Phased rollout with assisted migration.
Impact
End-to-end traceability per UETR, correlation between MT/MX flows during coexistence, and a material drop in field-validation NACKs. Specific figures under NDA.
Banks in Mexico
SWIFT FIN/MT ↔ ISO 20022/MX migration
Fixed project · regulatory deadline
Challenge
Meet the ISO 20022 adoption timeline (CBPR+ and SPEI MX) without disrupting daily operations.
Approach
Bidirectional translator covering pacs.008, pacs.009, camt.053 and pain.001, with carry-forward handling for fields without equivalent mapping, and an operational console so analysts can monitor, reprocess and audit messages.
Impact
Operators able to monitor, reprocess and audit messages without escalating to engineering. The client team extends validation rules autonomously.
// 07 · Let's talk
Know something has to change but not what?
Send us a paragraph. If we can't help, we'll point you to someone who can.
Let's talk 30 minutes
Diagnosis before code.